As long as you make a video of the shipping product, Alibaba will always go into your favour, all you have to be careful of is that they try to put in a message like "COuld you give this and that" but secretly change the refund amount to 0 and if you just accept it as a normal message, you lose your money. THat's the only thing you have to be careful of:
1. Always record complete unboxing and testing the device withoout any cuts int he video.
2. Careful what you select when a dispute does happen.
Alibaba and India
Update: Since alibaba is now delivering packets via eKart so there is little chance oof missing packets or lost packets or even unnecessary late deliveyr.
The last packet got delivered in only 18 days only.
Dispatch time: 2025-09-10 00:48:00 Dispatched as scheduled
Express
IND | Successfully delivered.
2025-09-27 10:56:00
IND | Delivery scheduled
2025-09-27 02:33:00
IND | The terminal carrier has picked up and the package will be delivered
2025-09-16 11:12:00
IND | Destination customs clearance complete
2025-09-15 10:00:00
IND | Arrived at forwarding center
2025-09-14 22:00:00
IND | Destination customs clearance in progress
2025-09-14 20:47:44
IND | The flight has arrived
2025-09-14 19:30:00
IND | Departure from Origin Port
2025-09-14 13:20:00
IND | Cargo is on scheduled flight
2025-09-10 22:48:12
03 | Pickup success, in transit
2025-09-10 15:58:37
yanwenshenzhen | Package has been released from warehouse，international tracking number: GA3-------,
2025-09-10 15:48:00
yanwenshenzhen | warehouse inbound complete
2025-09-10 02:28:41
CHN | Package signed by warehouse
2025-09-09 20:06:50
ONLINE | Order success
2025-09-09 17:35:53
Why Alibaba and not Aliexpress
Since Aliexpress can't deliver products you are left with Alibaba if you want to order something from China. The problem happens when you start seeign the shipping cost which often is too mcuh and for cheaper items it can cross product price itself.
Hence, it is recommended you get yourself some coupons espeically on a new account and which you keep getting from time to time and use that to the fullest.
That is not to say that it's worthless to order from Alibaba. Even something like R36 Game console at the base price is still a lot cheaper than buying it froom someoone in India and also to ensure that you get the genuine product not the clones.
Videos
India/Hindi Videos
This should no longer be ture in India as they are now using Ekart instead:
Archived
Click to view old stuff
1. Summary / Important Points
First order should be of something of low value as your first order to confirm if the seller is sending you package with all duties/custom paid so that you don't incur extra charges.
Prefer DDP, if not then DAP, DDU will certainly occur a lot of charge to you. Also, confirm about DDP/DAP from the seller before ordering.stea
It's a lot about finding seller which are reputed and genuine just like any other platform. I will adding a list of seller I found to be pretty good here:
Check the Coupons links on the Coupons page. You might get some discount or free shipping coupons.
Before you place your order, send this message and confirm if they can do this. (This steps needs validation which should take to up to about July 2025):
Hello! I am ordering from India. Packages here are sometimes opened during customs clearance and delivery, and items can go missing.
Can you please pack the item inside an inner box or bubble wrap, and seal that inner package using tamper-proof tape or a sticker?
This way, even if the outer box is opened during inspection, the item inside will still be protected.
Customs in India are allowed to open packages if needed, so it won’t be a problem — this is just an extra safety step for delivery.
Thank you for your help and careful packaging!
2. Videos: Hindi & English
English Video here → English Comments only.
Hindi Video here → Hindi and English Comments here.
3. Detailed Information
3.1. DDP vs. DDU vs. DAP
"The difference between DDP and delivered duty unpaid (DDU) is that DDU requires the end consumer or person receiving or importing the package to pay the duties incurred once the package enters the destination country.
With DDU, customs will contact the customer once their package arrives, and the customer may even have to go to the local post office to pick it up. Too often, the customer doesn’t realize their order was DDU and will contact the merchant’s customer support line, cancel the order, or refuse to get it and return it to the sender.
DDP is considered the better customer experience, as it is a cross-border option that takes all fees into consideration upfront, allowing the merchant to still choose whether they pass those fees to the customer by increasing the product pricing or simply eat those costs.
